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TeleCare erbjuder dig ett helt nytt sätt att komma närmare dina klienter än någonsin, var de än befinner sig.

Signia TeleCare

Beprövad fjärrservice för
bästa utprovningsframgång och
högre kundnöjdhet

Prova TeleCare – det är kostnadsfritt

Erbjud dina kunder en personlig och bättre digital service.

Remote Tuning

Ensure your clients feel comfortable with their hearing aids wherever there are. With TeleCare you can have any issues solved quickly by making adjustments remotely.
TeleCare also allows you to communicate live via voice or video call during the remote session.

CareChat

Stay in closer contact with your clients via chat messages, voice or video call. You can use TeleCare to communicate directly via your clients’ smartphone. It takes less time than traditional practice visits and allows you to troubleshoot any problems as quickly and efficiently as possible.

Daily Satisfaction Ratings

Predict trial success with ease, by monitoring how your clients feel about their hearing experience on a daily basis. Clients get a daily reminder to leave a satisfaction rating in the Signia app. You can then see their ratings, comments and wearing time in TeleCare, so you can promptly intervene to help e.g. by remote tuning.

Hearing Lessons

Give your clients the opportunity to get to know their hearing aid at their own pace. They can rate their experience of the situations they are in, which makes the differences between devices visible – and clients feel listened too. Making it much easier, to select the right hearing aid.

*Sivantos undersökning 2019
** White Paper, Gisele Munhóes dos Santos, Ph.D., 2019: Achieving Excellence in Customer Service with TeleCare

Erbjud din kund en flexibel och modern service.
Kom igång idag.

Prova TeleCare – det är kostnadsfritt!

TeleCare FAQs